FAQs
What are your delivery options?
We can't wait for our wonderful parcels to be OTW to you! For domestic orders within Singapore, please allow between 3-7 business days for Standard Shipping (S$5) and 1-2 business days for Express Shipping (S$10). Standard Shipping is on us for orders above S$80!
If you require your parcel to be delivered on a specific day, please select Express Shipping & contact us at business@ofthingswonderful.com within 60 minutes of your purchase - we'll make wonders for you!
Do you ship internationally?
For now, we're focused on keeping our wonders within Singapore. Who's to say what will come in the future? ;)
What is your exchange/refund policy?
To ensure that you receive a product that you're happy with, we check your orders before sending them OTW to you. Hence, all sales are non-refundable and non-exchangeable.
However, in the event of a manufacturing defect, please reach out to us at hello@ofthingswonderful.com within 7 days upon receipt. Upon confirmation of product defect, we will start the exchange/refund process.
- Subject to availability, we will try our best to provide a 1-1 exchange of the same item in the same colour & size
- Refunds will be provided in the form of store credit
- All delivery fees will be borne by the customer